General description:
The hotel Raffles The Palm (women only) is especially popular with honeymooners and is situated in the vicinity of the hotel´s own sandy beach. At the beach are sun loungers and sun umbrellas free of charge. The tourist centre is about 12 km away. The town Dubai City Center is around 26 km away. A supermarket and other shopping facilities can be reached after 3 km. Entertainment facilities such as a cinema are approx. 3 km away. For medical treatment in emergencies there is a hospital around 12 km away.
Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the guest (incl. luggage disinfection), protective screens at the reception, Non-Contact check-in and check-out and non-contact in-house information, disinfection carpets at main door, elevator occupancy control measures, ample room service options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, controlled access restaurant (limited entry), controlled access bar (limited entry), digital menus, buffet alternatives (assisted buffet service), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, additional space for families at pools, masks available for guests, available Covid-19 tests for guests, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, housekeeping staff equipped with self-protecting gear, new air treatments (air filters), individual amenities, daily change of towels, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club, reduced groups, adapted Spa and Wellness relax areas as well as adapted Spa / Wellness treatments. The hotel has already been awarded a local seal of approval for extensive protective measures after appropriate testing.
Amenities:
The 6-storey beach hotel has 389 rooms in total. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 4 lifts, an air conditioning, a safe (for free), a coiffeur, a kiosk, a mini market, various other shops, a cinema, a parking area (for free) as well as a money changing facility. You can relax in good company in the hotel bar. WiFi is available for free. For guests with physical disabilities the accommodation provides a barrier-free access and a wheelchair accessible lift. Room cleaning and concierge service are free of charge. Room service, laundry / ironing service and medical service are available for a fee.
Pool:
In the outdoor area of the Victorian-style hotel you will find one heatable pool with a separate children´s pool (open from January to December). Here, there are sun loungers and sun umbrellas for free available.
Meals:
Breakfast from the buffet. Half board: lunch or dinner.
Sport and Leisure:
Sports and entertainment: Yoga. A golf course is located approx. 14 km from the hotel. Sauna and whirlpool free of charge. Massages available for a fee.
Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English. Accepted methods of payment: American Express. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.
FamilyRoom (SeaView):
With extra bed, baby cot (for free), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily. Room size: 61 m².
Club Room (Terrace):
With extra bed, baby cot (for free), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily. Room size: 61 m².
Deluxe Room:
With extra bed, baby cot (for free), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily. Room size: 61 m².
Raffles Club Room:
With extra bed, baby cot (for free), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily. Room size: 61 m².
Raffles Club Room (Dubai Skyline):
With extra bed, baby cot (for free), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily. Room size: 61 m².
Premium Room (GardenView):
With extra bed, baby cot (for free), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily. Room size: 61 m².
Premium Room (Skyline View):
With extra bed, baby cot (for free), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily. Room size: 61 m².
Premium Room (SeaView):
With extra bed, baby cot (for free), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily. Room size: 61 m².
Duplex Suite:
With extra bed, baby cot (for free), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily. Room size: 61 m².
Signature Suite (SeaView):
With extra bed, baby cot (for free), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Towels are changed daily. Room size: 61 m².
• Half Board is available for Lunch or Dinner Buffet at Le Jardin Restaurant; OR Matagi Restaurant Set Menu (sharing concept) Dinner Only. Advanced reservation is required for
Matagi Restaurant
• Half Board cannot be exchanged with Eid/Christmas/New Year Dinner or Friday/Saturday Brunch
• Guests will neither be refunded for any unconsumed meals nor difference in price.
“Please be informed that the Half Board Dine Around Credit will not be applicable for Piatti By The Beach for new generated bookings as of May 10, 2022”